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Menu: The concept of Ombudsperson | Why establish an Ombudsperson? | An Ombudsperson for children | The UN Convention on the Rights of the Child (UNCRC) | Why an Ombudsperson for children? | Activities of an Ombudsperson for children | Further information Ombudsperson offices are often referred to as Independent Human Rights Institutions. An ombudsperson or ombudsman means “Representative”. Other words sometimes used to refer to a similar role include: Commissioner, Bureaux, mediator, and defender. An ombudsperson is an individual who acts as a “citizen defender”, dealing with complaints from the public about injustice and maladministration by government agencies. Some receive complaints from individuals and might have the authority to mediate between citizens and authority. Others might have the power to bring cases to court. The first such role was established in 1809 in Sweden and was called an Ombudsman for Justice. Today, ombuds person -like institutions exist in over 100 countries in Europe, Latin America, Asia and Africa. They may focus on a specialised field, such as an ombudsperson for children. An office provided for by the constitution or by action of the legislature or parliament and headed by an independent, high-level public official who is responsible to the legislature or parliament, who receives complaints from aggrieved persons against government agencies, officials, and employees or who acts on his own motion, and who has the power to investigate, recommend corrective action, and issue reports (Ombudsperson Committee, International Bar Association Resolution, 1974) Some essential characteristics of an Ombudsperson include: The first specialised ombudsperson for children was established in Norway in 1981. The role of an ombudsperson for children is to: Different countries have different systems, so there may be either a separate children’s ombudsperson or children’s rights commissioner, or there may be focal points for children’s rights which exist within general human rights commissions or ombudsperson offices. Read more here The Committee on the Rights of the Child, the body responsible for monitoring the implementation of the UNCRC, has consistently emphasised the vital role of children’s ombudspersons in monitoring, promoting and protecting children’s rights. It has encouraged States parties to the UNCRC to develop independent human rights institutions for children, which should be given a broad mandate in law, specific functions, powers and duties relating to children and their rights as per the UNCRC. More specifically: 1. Article 4 of the UNCRC states that: “governments must undertake all appropriate legislative, administrative and other measures for the implementation of the rights recognised in the CRC” 2. General Comment No 2 on the role of independent national human rights institutions in the promotion and protection of the rights of the child. 3. The Committee published ‘General Measures of Implementation’ for the UNCRC which outlines broad ways in which the Convention can be implemented. General Measure number two concerns the development of independent human rights institutions for children. Children are a particularly vulnerable group: they are vulnerable to human rights violations and are dependent on adults Children have no political power: they have no vote and no access to lobbies that influence government agendas Children have limited access to complaints mechanisms, legal systems and courts These would include: In their work, Ombudspersons should ensure that: Does your country have an Ombudsperson? Training pack on ombudspersons, developed by the European Network of Ombudspersons for Children (ENOC) for all those involved in the development of independent institutions for children. CRC General Day of Discussion on Article 4 of the CRC: Responsibility of States, click here for information and submissions Ombudsmen are key defenders of human rights – their independence must be respected, Commissioner for Human Rights, Council of Europe Website of the European Network of Ombudspersons for Children The Ibero-American Network of Ombudpersons for Children was set up in November 2007The Concept of Ombudsperson
Definition:Why establish an Ombudsperson?
An Ombudsperson for children
The UN Convention on the Rights of the Child (UNCRC)
Why an Ombudsperson for children?
Activities of an Ombudsperson for children
Further information