Quality4Children is offering a series of trainings focused on the development of quality standards using Storytelling and on process management. International Training These international trainings are oriented toward fulfilling the need of profit and nonprofit organisations to invest in quality; considering that items such as accountability and transparency are currently demanded by almost all public finance bodies when conducting social projects. Target groups Background More than 300 people participated in the project by sharing their experiences in out-of-home child care. These stories of children, young people, families of origin, caregivers and social workers from all over Europe formed the basis for the development of the Q4C Standards. During the development process, cross-national teams from all over Europe, analysed and clustered data, and produced and finalised the quality standards. Trainings Winter 2010: Training on communication tools and process management Further trainings will be announced in the future Fee € 900 (Including board and 3 nights lodging) per training
Drawing on the expertise gained while conducting Q4C, we will offer a series of trainings focused on quality improvement, the development of quality standards and the storytelling method.
• Quality advisors
• Scientifi c community
• representatives of advocacy networks
• Staff of child care service providers
• Stakeholders in the fi eld of alternative child care in general
Between 2004 and 2007, SOS Children’s Villages, IFCO and FICE1 developed a set of quality standards for out-of-home child and youth care in Europe: the Quality4Children Standards (Q4C). The standards were launched in 2007 at the European Parliament. Since then, progress in advocacy and implementation has been made in many European countries. The methodological strength when developing these standards was the use of Storytelling, a highly participatory method.
November 2009: Training on development of quality standards through Storytelling
Module 1: Participation - the importance of involving co-workers and clients (4h)
Module 2: Logical framework - giving a structure to an organisation’s goals and
activities (4h)
Module 3: Quality management and quality standards (4h)
Module 4: Storytellers develop quality (10h)
Module 1: Communication tools - working in (inter)national groups, networking
and newsletters (6h)
Module 2: Process management – defining, understanding and steering
processes (16h)
Trainers: The training team consists of experienced co-workers with expertise on global projects and processes, such as Quality4Children. Their know-how has been acquired through years of leading international tasks in many of the 132 countries and territories
€770 (Excluding lodging)
AUSTRIA: Development of Quality Standards through Storytelling
Countries
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